Appointments & Policies

Welcome to AB’s Appointment & Policy page. Here, you’ll find all the essential details for booking, rescheduling, and attending your appointment with us. Our policies are designed to ensure each guest enjoys a smooth, enjoyable experience. Please review our guidelines to help us serve you and our community with the best in beauty care.

Please read all policies before booking..

  • Deposit Policy

    Alexandria Mitchell requires a deposit to be paid at time of booking in order to secure an appointment. This deposit is non-refundable, and will be kept if you cancel without rescheduling. If you have any questions about your deposit, please contact Alexandria Mitchell.

  • Cancellation Policy

    If you cancel less than 24 hours prior or fail to show up at your appointment, your deposit will be kept and you will be charged the difference between your deposit and 50% of service price for cancelling with less than 24 hours notice and 100% if you fail to show up at your appointment.

  • No Call/ No Show Policy

    Communication is key to providing you with the best experience at AB. For no-call, no-show appointments, the card on file will be charged the full service amount, and you will be blocked from booking future appointments. This policy helps us maintain availability and respect for both our team’s time and clients who prioritize communication.
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